NHSMail - Owners - How to grant access to a shared mailbox
NHSMail - Owners - How to grant access to a shared mailbox
NOTE: Only an OWNER of a shared generic mailbox can manage the permissions of it.
1. Log in the NHSMail PORTAL at www.nhs.net using the Login button in the top right.
2. Click on the Profile button
3. Select My Shared Mailboxes
4. In the email search bar enter the email address of the shared mailbox you wish to manage and press the magnifying glass icon to the right of the email
5. When the search is complete click the mailbox that is listed
6. To remove Members click on the red X next to their name and click on Update.
7. To Add a Member, click on the Add button, you will be taken to a search page, here you can search the WHOLE of nhs.net for whoever you want to add.
Tip: Search using Lastname, Firstname e.g. Smith, John
Or search by email address, which is quicker but you must type it correctly
8. When you have found the one you want to add, tick the box next to their name and click the Select button
9. You will be returned to the mailbox screen, click on Update to finish your work.
Audience UHS
Last Updated by AJ O'Connell 29/06/2021