Logging in for the first time - RSCH/RACH/PRH
Logging in for the first time
Once you have your username and password you will be able to sign into any PC within the trust.
All initial passwords are temporary and you will be prompted to change them when you login for the first time.
Passwords will expire every 12 months once set.
UHSussex computer password criteria
- 12 or more characters
- 1 Capital
- 1 Number
- Not any of your previous passwords
- Does not contain any part of your first name or surname
Common Issue
Possible Reason(s)
Resolution
Error: "One sign could not authenticate you"
Your username or password has been typed incorrectly
Ensure Caps lock is off and try again
Your domain is incorrect
Ensure the domain is set to "BSUH" if you are located at RSCH/PRH/RACH
This PC is not connected to the network
If others also cannot log into the PC report the machine to ITHub by calling ext 65777
Error: "Your new password was not saved"
You are not hitting the password criteria with your new password
Try another password that hits the above criteria
Do not share this password with anyone else. Account sharing is against the Trusts IT Password policy and may result in disciplinary action
The full Password Policy can be found here: UHSussex IT Password Policy
Further information can be found in the IG handbook
BSUH Domain (RSCH/PRH/RACH)
