Global Protect (West Users) VPN Basic Troubleshooting Guide - vpn.uhsussex.nhs.uk
Palo Alto Global Protect VPN
What is it?
The GlobalProtect app is one of the VPN tools we use on our portable devices which enables us to securely access our University Hospitals Sussex network i.e. Shared Drives and Clinical apps.
Where to find Global Protect
Press the Start button on the bottom left of the screen and look for Palo Alto Networks, then click on GlobalProtect;
When GlobalProtect is running, it can be found in the System Tray (upwards arrow) as seen below;
AD Group
Sussex AD username needs adding to group: RYR-LS-PaloVPNusers
Portal Address
The portal address is: vpn.uhsussex.nhs.uk
Username and Password Box
When prompted for a username and password, you need to enter your normal computer login and password.
After you hit connect, you may receive another box about a “Certificate”. Please pick the top option and continue. Once connected, you should see confirmation as below :
