Microsoft Teams/Office 365 not enabled (license error)

ISSUE: Users unable to log on to Microsoft teams/ Licensed desktop users unable to active M365 products

SOLUTION:

First Check and refresh the users license via NHS portal for example

if a user is in RYR.Licence.Apps4Enterprise

add them to the standard policy and then back into RYR.Licence.Apps4Enterprise

if a user is in RYR.Licence.E3R PowerBI Free

add them to the standard policy and then back into RYR.Licence.E3R PowerBI Free

On the Users Machine open settings

Select Accounts

Select Access work or School

Select the users account and press Manage

Press Disconect

Press Yes

IF they are a web user (INCLUDING KIOSK) sign them out of any 365 Web apps

Now ask the user to log back into Teams or Office.