On the email you want to save, click the 3 dots, and go to print Select print again on the pop up Select the printer ‘Microsoft Print to PDF’, then select print   You will then be able to save the email as a PDF file

The old version of Visio that were purchased previously are no longer compatible with the version of Office that we are migrating too.  Visio online is available for all staff to use no and is free this will become the default option offered to all staff requesting Visio.   As an interim solution for those people have already had to the new version of Microsoft Office 365 deployed, please visit https://www.office.com/ log in if necessary, using your NHS EMAIL credentials.   Click Create, then Drawing Visio     This will then allow you to create basic Visio diagrams and is now available for all staff.        

M365 & Teams - Useful Microsoft Training Resources

After a password reset Outlook sometimes will not allow you to sign in due to saved log in details on your machine.  This will appear as a "Needs Password" box that cannot be bypassed To fix this: 1. Close Outlook completely  2. In the bottom left of your screen next to the start button search "Access work or school". Select this from the results 3. Within the Access work or school page click on the saved email. This will then give you a disconnect option   4. Press "Disconnect" and then "Yes" on the warning pop up 5. Repeat this process until you are left with only the Domain account and your page looks like this: NOTE: If you are originally BSUH it will instead say "Connected to BSUH AD Domain" 6. Reload Outlook and sign back in when prompted

Outlook 365 - Copy and paste issues Some users of Outlook 365 web have been unable to copy and paste text and images. this is due to permissions to the clipboard being disabled in Microsoft Edge.  To enable this please do the following. 1. Click the Padlock Icon to the left of the web address. 2. Select Permissions for this site. 3 . On the settings page scroll down to find the clipboard option and set it to Allow. Copy and paste should now work.

Users of OneDrive and Teams (SharePoint) may receive the following email notification when a file is uploaded to the cloud. This item is protected by a policy in your organization. Detected issues from data loss prevention: Item is shared with people within your organization Item contains the following sensitive information: ****DATA FOUND**** Exception matched: Open the item to fix the issues. As the message states this is due to the data contained or shared in the document, and as such is highlighting this to the owner, Documents with sensitive information will be blocked from being shared outside of the organization. Data will not be removed or changed and the message is a warning/update to the owner.  clicking Open the item to fix the issues. will open the item in SharePoint where access can be checked if needed. the message can be acknowledged, ignored, or deleted as the user wishes, Outlook rules can be made to capture and archive to make these messages more manageable.