ICE Reporting an issue & Contacts

ICE is now live throughout the trust. Below are the details of who to contact if you have an issue

New ICE Accounts 

New ICE accounts require a manager to request via the following form: https://nhs.freshservice.com/support/catalog/items/341

When requesting the correct computer username for the user MUST be inputted or an account will not be created

Printer Issues 

Please report a fault with ice printers to the IT service desk either with this form: https://nhs.freshservice.com/support/tickets/new or by calling ext 65777 

Radiology ICE requesting queries

Contact - wshtpacs.administration@nhs.net

Pathology ICE Requesting Queries

Contact - uhsussex.pathologyicechangewest@nhs.net

Last edited by Jen Ayling 03/03/22, Audience - All users