CRIS SupportGateway Guide

Instructions

APRL 23: Issues with this that you cant solve sent to infra networks 

*There is currently an outstanding issue with delays on TIC email, for now ALL users have been set up with a static code which is: 818905 - Document will be updated when static code is no longer being used*

*I have also attached a list of users (firstname, surname & Login ID) in case it's needed*

Step 1: Open the Edge Browser

Step 2: Once open, copy this url -> https://supportgateway.bsuh.nhs.uk and paste it into Edge. 

Step 3: Enter your logon details. Please make sure to add “BSUH\” before your User ID.

Step 4: You will be asked to enter a 6-digit code. This will be emailed to you. In the example below, the code is 748312: 

Step 5: Once signed in, click the box with the NHS logo shown below:

Step 6: Enter your logon details. again make sure to add “BSUH\” before your User ID.

Step 7: Click the CRIS Symbol

Step 8: When the CRIS log in page loads, enter your details.

If you experience any issues accessing the systems please use the details below:

For VPN Login issues:

UHSussex IT Servicedesk: 0300 303 8361

For CRIS Login issues:

UHSussex East PACS Team: 01273 696955 x63573, uhsussex.pacs.help@nhs.net